Welcome to Superior Sewing Dealer Support
Your central hub for orders, shipments, claims, and account management.
Place an Order
Submit POs by email, phone, or through our team. Learn about order processing and confirmation.
Shipping & Freight
Track your shipments, understand LTL freight, and report delivery issues.
Returns & Claims
File warranty claims, process returns, and request credits for defective or damaged goods.
Account Management
Set up your account, apply for credit, update billing, and manage your dealer profile.
Product Catalog & Parts
Browse machines, look up parts, and get pricing and technical specifications.
Submit a Request
Need help with something else? File a support ticket and our team will respond promptly.
Need Immediate Help?
Call us at 800-236-1400 during business hours (Mon-Fri, 8am-5pm ET) or email sales@supsew.com.
Superior Sewing Machine & Supply, LLC — Fall River, MA