Order Tracking
After placing your order, you will receive:
- Order confirmation email — sent immediately with your order summary
- Shipping confirmation email — sent once your order ships, with a tracking link
If you have not received a confirmation email, please check your spam or promotions folder. Still need help? Submit a request.
Shipping
- Standard shipping: 3–5 business days
- Expedited shipping: Available at checkout for faster delivery
Tracking information is included in your shipping confirmation email. You can use the tracking link to follow your package in real time.
Returns
We accept returns within 30 days of delivery. To be eligible:
- Items must be unworn and in original condition
- Original tags must be attached
To start a return, submit a request and our team will send you return instructions and a shipping label if applicable.
Contact Us
For questions about your Hyde Store order, submit a request and we will respond as quickly as possible.