Order Tracking
After placing your order, you will receive:
- Order confirmation email — sent immediately with your order details
- Shipping confirmation email — sent when your order ships, including a tracking link
Check your spam or promotions folder if you do not see these emails. For additional help, submit a request.
Shipping
Orders are processed and shipped from our facility. Shipping details:
- Standard shipping: Estimated delivery times vary by location
- Expedited options: Available at checkout
Your tracking link will be included in the shipping confirmation email so you can follow your package.
Product Care
To keep your Lance products in the best condition:
- Follow the care instructions on the garment label
- Wash cold and hang or lay flat to dry when possible
- Avoid high heat in the dryer to preserve fit and fabric quality
Returns
We accept returns within 30 days of delivery. Items must be:
- Unworn and in original condition
- With original tags attached
To initiate a return, submit a request and our team will provide return instructions.
Contact Us
For any questions about your Lance order, submit a request and we will get back to you promptly.